Return & Refund Policy

60-Day Easy Returns

At Auveya Skin, we want you to be satisfied with your purchase. If for any reason you are not completely happy, we offer a simple return process.

Return Policy Overview

Return Period:
You have 60 days from the day you receive your order to return items.

Condition:
Items must be unused, in their original condition, and returned in the original packaging.

Easy Returns:
Returning items to us is simple, and our customer support team is happy to assist you throughout the process.

Return Costs

For Defective Products:
No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or otherwise defective.

Changed Your Mind:
The actual return shipping costs will be charged to the customer. This applies when the customer purchased the wrong product, the item does not fit, or the item is no longer wanted. You are responsible for the shipping costs of returning your item. Shipping costs are non-refundable.

How to Return an Item

Contact Us

Send an email to our team at Info@auveyaskin.com with your order number and the reason for your return.

Pack Your Item

Carefully pack the item in its original packaging, including all accessories, labels, and documents.

Ship It Back

Drop off your package at the nearest shipping point according to the instructions provided in the return authorization email.

Refund Process

Inspection

Once we receive your return, we will inspect the item to ensure it meets our return requirements.

Refund

After inspection, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider.

Exchanges

Would you like to exchange for a different size, color, or product? No problem! Contact us, and we will help you exchange your item quickly and easily.

Non-Returnable Items

For hygiene and safety reasons, some items may not be eligible for return. These products will be clearly marked as non-returnable in the product description.

Contact Information

Company Name: Auveya Skin
Email: Info@auveyaskin.com
Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States